Available 24/7 at
(604) 401-4646


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Free standard shipping on orders over $99
Estimated to be delivered on 12/01/2022 - 15/10/2022.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Create a quieter, more comfortable floor with Encore Underlayment - a dependable choice designed to support laminate and engineered wood installations. This underlayment helps smooth out minor subfloor imperfections while improving sound control and overall floor performance, making it a smart foundation for both residential and light commercial spaces.
Designed with installers and homeowners in mind, Encore Underlayment delivers consistent results without adding complexity to the job. It’s easy to handle, easy to install, and engineered to support long-lasting floors.
Encore Underlayment is installed directly over clean, dry subfloors before laying floating laminate or engineered wood flooring. It provides a cushioning layer that helps reduce noise, adds underfoot comfort, and supports proper floor movement.
Built to handle everyday foot traffic, Encore Underlayment helps protect flooring systems by absorbing impact and minimizing friction between the floor and subfloor. Its stable construction supports consistent performance over time, helping floors look and feel better longer.
This underlayment rolls out smoothly and trims easily for fast, efficient installation. Its lightweight design makes it easy to maneuver around corners, doorways, and tight spaces, which is ideal for both DIY projects and professional installs.
Encore Underlayment strikes the right balance between performance, ease of use, and value. It delivers the essential benefits installers expect - sound reduction, comfort, and floor protection, all without unnecessary extras or complications. It’s a practical solution for anyone looking to build a reliable flooring system from the ground up.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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